Delete Your Account

You can request the permanent deletion of your TEMPO account and the personal data associated with it at any time.

How to request deletion

Send an email to tempo-support@zodiazz.com with the subject line "TEMPO account deletion request".

• If you signed in with Google in TEMPO, send the request from the same Google account email, so we can verify the account belongs to you.
• If you used TEMPO only as a guest (without signing in), your data is tied to your device installation rather than an identity we can look up by email — uninstalling the app severs the link to your guest data, which expires from our systems in line with our retention rules.

What gets deleted

When we process your request, we permanently delete your account and the personal data tied to it, including:

• your Google account link (email address, name, profile picture);
• your reading sessions and question history;
• your Gem wallet and in-app activity.

Purchase records held by Google Play are governed by Google's own policies — an active TEMPO Premium subscription should be cancelled separately in your Google Play subscription settings, as deleting your account does not cancel the subscription.

Timing and retention

Deletion requests are processed within 30 days. After deletion, your data cannot be recovered. We may retain limited data where required by law, as described in our Privacy Policy.